Communication is a two way thing. It is important to understand that there are different kinds of communication skills. The available skills normally are verbal and non-verbal. These are the only way people are able express their thoughts depending on the subject of discussion. It is only through effective communication avenues that one is able to improve their skills both verbally and non-verbally. Whatever the form used, it is a very important part of everyday lives both in families, workplace and the social world. To be able to communicate effectively, proper avenues must be opened from both ends.
There are different kinds of communication skills being used from time to time. Some of the skills include:-
– Written communication
– Verbal and
– non verbal communication
Communication is a skill and developing any of the above requires effort and time. People’s ability to understand is normally very different and whatever skill being learnt time is of great essence. Another important factor when it comes to communication is style. How it is presented can build or destroy a well intended occasion or function. Communication is a vital part of everyday living and for whatever reason the information exchanged must be clear, contrite and informative.
Understanding different kinds of communication skills
Below are explanations of the commonly used kinds of communications and how they impact on the people they are intended for:-
A lot of professionalism is required when it comes to written communications. This is because there are writing and reading skills involved. How it is written or presented dictates the level of skills learned and the group it is meant for. This is the most common form of communication found in both offices and classrooms.
Most organizations spend considerable large an amount of money in ensuring that their staff learn the right kinds of communication skills. Managers, marketers and call centre staff represent organizations and how they deal with customers through verbal communication will dictate their level of confidence in the company and its products. Effective listening skills must be put into use here to help avoid unnecessary and uncalled for distractions.
Non verbal communication
This normally is the unspoken communication or the body language as some would wish to call it. How one presents them through the unspoken word will make the speaker know if or not they are communication. How one sits, and behaves is enough to help understand whether communication is on one level. In one clear term, the body language is important in all non verbal communications. Nodding of the head is a clear indication of being in one accord.
There are other kinds of communication skills that can be included as important mode of communication namely amongst others:-
– Interpersonal communication
– Focused and non-focused interactions
Vital communication skills require to a greater deal a high level of assertiveness. How the communication is presented whether to the public of social function depends highly on the communication skills build, which normally is learned overtime and not at one go.